This page was exported from Braindump2go Free Exam Dumps with PDF and VCE Collection [ https://www.mcitpdump.com ] Export date:Sat Apr 27 2:14:13 2024 / +0000 GMT ___________________________________________________ Title: [New 500-052 Dumps]100% Valid 500-052 Exam PDF and VCE 91Q Provided by Braindump2go[68-78] --------------------------------------------------- 2018/Sep Braindump2go 500-052 Exam Dumps with PDF and VCE New Updated Today! Following are some new 500-052 Real Exam Questions:1.|2018 Latest 500-052 Exam Dumps (PDF & VCE) 91Q&As Download:https://www.braindump2go.com/500-052.html2.|2018 Latest 500-052 Exam Questions & Answers Download:https://drive.googe.com/drive/folders/1XXuzdfrHrcM0-4viXjMNURDIsKDE5SUV?usp=sharingQUESTION 68Which three tasks can an agent perform on the Cisco Agent Desktop? (Choose three.)A. chat with an SMEB. send an email to an SMEC. send enterprise data to an SMED. transfer a call to an SMEE. start a Cisco WebEx session with an SMEAnswer: ACDQUESTION 69Which Cisco Unified Contact Center Express platform set supports the use of an embedded Internet browser within the Cisco Agent Desktop?A. Premium onlyB. Enhanced and Premium onlyC. Standard, Enhanced, and PremiumD. Cisco Unified Contact Center Express does not support an embedded Internet browserAnswer: AQUESTION 70Which two steps check out a database connection from the connection pool? (Choose two.)A. DB GetB. DB ReadC. DB WriteD. DB ReleaseAnswer: BCQUESTION 71Cisco Finesse supports the use of custom call variable layouts. How does the agent desktop determine which layout to use?A. The name of the layout is passed to the agent desktop via a keyword variable that is named user layout.B. The layout is associated to the team under Team Resources.C. The layout is associated to the CSQ definition.D. The layout is associated to the desktop layout under Team Resources.Answer: AQUESTION 72Which phones must be associated to the RmCm application user account?A. all phonesB. none, because that user account is not used for phone associationC. only agent phones that are used with the Cisco Finesse agent desktopD. only Cisco Finesse IPPA phonesAnswer: CQUESTION 73Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)A. Write DocumentB. Place CallC. Send HTTP ResponseD. Cache DocumentE. Create URL DocumentAnswer: CDQUESTION 74Where can you start, stop, and restart Cisco Unified Contact Center Express services?A. the system page on Cisco Unified Contact Center Express AdministrationB. Cisco Desktop AdministrationC. Control Center on Cisco Unified Contact Center Express Service abilityD. Cisco Unified Communications Operating System AdministrationAnswer: CQUESTION 75Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?A. The My Statistics tab hosts the gadget.B. The Home tab hosts the gadget.C. The Manage Customer tab hosts the gadget.D. The gadget to initiate or accept a call is common and is not tied to a specific tab.Answer: CQUESTION 76Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)A. A supervisor can use Finesse IPPA to act as an agent and accept calls.B. An agent can sign in to Finesse IPPA and initiate call recording.C. A supervisor can sign in to Finesse IPPA and initiate call recording.D. An agent using Finesse IPPA can enter Not Ready, Sign-out, and Wrap-up reasons.E. Agents can log in to Finesse IPPA with Cisco Unified CCX deployed using a Standard license.Answer: CDEQUESTION 77Which action enables a contact center supervisor to access and monitor live data reports for multiple teams?A. Take no action, because a supervisor cannot monitor more than one team.B. Assign the supervisor as primary superior for one of the teams and as secondary supervisor for other relevant teams.C. Assign the supervisor as primary supervisor for all the relevant teams.D. Add the supervisor as a member of all the relevant teams.Answer: CQUESTION 78A customer purchases 200 Cisco Unified Center Express Premium agent seats In order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?A. a routerB. a gatewayC. 30 outbound IVR portsD. 30 agent seatsE. 15 agent seatsAnswer: BC!!!RECOMMEND!!!1.|2018 Latest 500-052 Exam Dumps (PDF & VCE) 91Q&As Download:https://www.braindump2go.com/500-052.html2.|2018 Latest 500-052 Study Guide Video: YouTube Video: YouTube.com/watch?v=SJB6b3m-GJI --------------------------------------------------- Images: --------------------------------------------------- --------------------------------------------------- Post date: 2018-09-21 03:53:30 Post date GMT: 2018-09-21 03:53:30 Post modified date: 2018-09-21 03:53:30 Post modified date GMT: 2018-09-21 03:53:30 ____________________________________________________________________________________________ Export of Post and Page as text file has been powered by [ Universal Post Manager ] plugin from www.gconverters.com